Digitalization offers opportunities in Austrian healthcare sector

ehealth austria digitalization telemedicine health-and-wellbeing
Advisor/Regional office manager
Sanna Sipilä-Axnix
+43 664 9693 213
Digitalization is getting more and more into the focus in the healthcare system due several reasons - demographic change, competition, increasing mobility and the depopulation of rural areas, shortage of health professionals, need for improvement of in- and outpatient treatment. Also Individual requirements are changing and the traditional boundaries between health care facilities and the health and welfare system as well as other policy areas are becoming blurred.

Companies and sectors benefiting from this opportunity

Austrian are Austrian Digital Health Road Map, published by Austrian government, has implementing targets that give opportunities to companies in

  • digital health sector

Solutions or products needed

  • telemedicine solutions
  • products and solutions for elderly care
  • Patient flow management
  • Cost and time effective solutions
  • Tracking (both devices and persons)
  • Communication tools
  • Mobile health solutions improving outpatient care
  • Solution for patient data management
  • Solutions for preventive care

Team Finland activities available for Finnish companies

To grab this opportunity and learn more about Austrian Health care system and needs, we organize together with Business Sweden, The British Embassy in Austria and the US Embassy in Austria a joint day on the topic of Digitalization of Healthcare in June 2019.

We plan from a Patient Journey Perspective, an event to interact with Austrian and international stakeholders, exchange experiences as well as share best practices on topics such as:

    • Patient Engagement
    • Disease Management Tools
    • Digital Health Opportunities and Challenges
    • Information sharing
    • Future of Care


For more information, please contact sanna.sipila-axnix (at)

Read more about this opportunity

Digitalization is a hot topic also in Austria, as well as everywhere. The acceptance of different digital solutions is increasing in health care sector, even the data protection and security is still extremely important issue. The adoption of digital solutions especially in hospitals is ongoing. Austria struggles with resource problems, and the expenditures for health care are very high in average. Austria has one of the highest public expenditure on inpatient healthcare in EU. First important steps has been taken already, ELGA, electronic health record, system that simplifies the process of accessing health records for patient and doctors, as well as other health care professionals at hospitals, care facilities and pharmacies. The roll out is still ongoing and more functions will be added in time. One already existing function in ELGA is e-medication register. Medications prescribed by physicians and dispensed in the pharmacy are stored as a so-called e-medication list for one year. E-prescription is in planning phase.

In 2016, the Austrian health expenditure accounted for around € 36 876 million or 10.4 % as a share of GDP (EUSTAT). This share places Austria 4th in a ranking of the EU countries spending the most on health (Finland: 9.5 %). The public health expenditure accounts for 74 % of the overall Austrian health expenditure, inpatient care (incl. long-term care) making almost the half, 45.9 %, of it.

Austria faces a number of challenges – need to take steps to increase efficiency in public sector and secure long-term sustainability of public finances -> Pensions, Healthcare and long-term care

  • Comparatively high government expenditure is financed by a high tax burden, particularly on labour -> Pension payments, subsidies and healthcare spending are higher than in many other EU states
  • Austria's ageing society is facing considerable future challenges caused by increasing pension and healthcare payments
  • The high fragmentation of competencies entails efficiency losses in crucial sectors of spending, such as healthcare
  • The Austrian public healthcare system suffers from structural imbalances with an oversized hospital sector and an underdeveloped ambulatory care sector

Actions in Austria to implement the national road map in Health care:

  1. Implement and continue to develop the electronic health record scheme (ELGA) in the intramural and extramural sectors nationwide
  2. Design an electronic vaccination record, electronic mother-and-child medical card and electronic prescription (ePrescription)
  3. Set up contact and advice centres for the whole population, e.g. in the form of an electronically supported initial contact and advisory service (TEWEB)
  4. Develop a patient summary that contains key medical data on the patient, such as blood group, allergies and drug intolerances, and can be viewed in other countries subject to the patient's consent
  5. Encourage the widespread use of assistance systems to help elderly people and people with special needs
  6. Prepare a framework for electronic health services in areas such as telemedicine